Reviewed · CRUISES & BOAT TOURS
New Orleans City Tour and Steamboat Natchez Harbor Jazz Cruise
The best thing about this New Orleans outing is the change of pace: a guided city tour by coach, followed by a slow paddle wheeler ride on the Mississippi. In one long day, you see the French Quarter, above-ground tombs, Garden District mansions, City Park, and the working riverfront without piecing together separate tickets and routes.
I especially like the strong city overview and the river cruise’s easygoing mood. Guides such as Harris, Robert, Katherine, JoAnn, and Val have been singled out for clear explanations, humor, and helpful answers. The main drawback is the packed schedule. You see many places, but most stops are short, and the boat may be a sister vessel instead of the Steamboat Natchez.
- French Quarter start: Meet at 400 Toulouse Street beside the Mississippi River and begin near Jackson Square and the old French Quarter streets.
- Above-ground cemetery stop: Walk among elaborate tombs at St. Louis Cemetery No. 3, or stay on the coach if you prefer.
- City Park choice: Visit the free Besthoff Sculpture Garden or buy beignets and cafe au lait at Cafe du Monde.
- Garden District views: Follow St. Charles Avenue and pass grand homes, universities, and Audubon Park.
- Two-hour river cruise: Hear live jazz, a steam calliope concert, and the captain’s account of the port and riverfront.
- Good package value: At $88 per person, the price covers two major experiences, though food, drinks, and souvenirs cost extra.
In This Review
- Why this combination works in New Orleans
- Starting at Toulouse Street in the French Quarter
- Jackson Square and the city’s old center
- St. Louis Cemetery No. 3 and above-ground tombs
- City Park, sculpture, and beignets
- Audubon Park, universities, and the Garden District
- The Mississippi River cruise and live jazz
- Natchez or the City of New Orleans?
- Should you add the lunch buffet?
- The $88 price and who gets the most value
- Practical advice before you go
- Who should book this New Orleans tour?
- Should you book it?
- FAQ
- Where does the tour begin?
- How long does the full experience last?
- Can I take the city tour and cruise in either order?
- Is lunch included?
- Are beignets included?
- Will I definitely sail on the Steamboat Natchez?
- Is the tour wheelchair accessible?
- What is the cancellation policy?
Why this combination works in New Orleans

New Orleans is easier to understand when you see both its streets and its river. The coach takes you beyond the compact French Quarter, while the cruise shows the city from the broad Mississippi, where the skyline, docks, and shoreline open up around you.
The tour runs about six and a half hours. That is a serious block of your day, but it saves you from arranging transportation to City Park, the Garden District, and a riverboat separately. I see this as a good first-day plan if you want to get your bearings quickly and decide where to return later.
The city portion and cruise can be arranged in different orders. The listed options include a morning city tour followed by an 11:30 a.m. cruise, or a noon city tour followed by a 2:30 p.m. cruise. Another schedule shows a 9 a.m. city tour with an 11:30 a.m. cruise. Check the exact departure times on your confirmation, since the timing matters if you have dinner reservations or other plans.
Starting at Toulouse Street in the French Quarter

You meet at the Gray Line Lighthouse Ticket Office at 400 Toulouse Street, right by the Steamboat Natchez dock. The location is close to much of the downtown hotel area, and walking there is encouraged to reduce vehicle traffic in the French Quarter.
The coach gives you a comfortable way to cover ground. You pass French and Spanish influenced buildings, voodoo shops, Creole courtyards, and streets where the city’s mixed cultural roots are visible in the architecture. This is not a hop-on, hop-off bus. You ride with the group, listen to the guide, and get off at selected stops.
The best guides make a big difference here. Harris Parsons has been praised for being personable, dapper, clear, and happy to answer questions. Robert, Katherine, JoAnn, Val, and Susan have also received strong praise for making the information easy to follow. Guide quality can vary, so the experience depends partly on who leads your departure.
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Jackson Square and the city’s old center

Jackson Square is the first major pause. From here, you can see St. Louis Cathedral, the Cabildo, the Presbytere, and the Pontalba Apartments. The square offers a useful introduction to New Orleans because several major parts of the city’s story sit within one view.
The Pontalba Apartments are especially interesting. They are described as the oldest apartment buildings in the United States, built by Baroness Micaela Almonester de Pontalba. You also hear about the city’s tradition of above-ground burial, a practical response to local conditions and one of the features that makes New Orleans cemeteries so distinctive.
The Jackson Square stop lasts about 15 minutes. That is enough for an overview and photographs, but not enough for a museum visit. If you want time inside the Cabildo or Presbytere, plan to return on your own.
St. Louis Cemetery No. 3 and above-ground tombs
The cemetery stop offers about 10 minutes to walk around St. Louis Cemetery No. 3. You can photograph the tombs and statuary, or remain on the coach if walking on uneven streets is difficult.
This is a short stop, so do not expect a long cemetery tour. Still, it gives you a look at the raised tombs that shape New Orleans burial customs. Comfortable shoes help, and the operator recommends casual clothing, sun protection, hats, and umbrellas in warm months.
The cemetery is one of the more useful stops for understanding local life. The tombs are not simply decorative sights. They reflect the city’s relationship with water, soil, family, and public memory. A good guide turns those details into a clear story rather than a quick photo stop.
City Park, sculpture, and beignets

City Park provides a welcome break from the coach. Old oak trees, lagoons, bayous, and stone footbridges give the stop a calmer feel than the tight streets of the French Quarter.
You can visit the free 11-acre Besthoff Sculpture Garden, which gives you time outdoors among modern works. Or you can stop at Cafe du Monde’s City Park location for beignets and cafe au lait. The beignets are not included, and the information provided says the City Park cafe accepts cash only, so carry some with you.
The stop lasts about 15 minutes. That is enough for a quick pastry and a short walk, but not enough to explore all of City Park or spend much time at the sculpture garden. I would choose one activity rather than trying to do both. The tour’s beignet stop is convenient, though you may prefer to visit the better-known French Quarter location separately when you have more time.
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Audubon Park, universities, and the Garden District

The coach also passes Audubon Park, home to Audubon Zoo, and views Tulane University and Loyola University across from the park. The universities help show how different parts of New Orleans sit side by side: grand avenues, leafy parkland, and major educational institutions.
Following St. Charles Avenue, you see the city’s famous streetcar line. It is described as the oldest continuously operating passenger railway system in the world. Along the route are Garden District mansions, former homes of Mardi Gras royalty, and broad streets shaded by mature trees.
This section is mostly a drive-by view, not a long walking tour. That is both its strength and its limit. You cover more of New Orleans than you could comfortably reach on foot in one morning, but you will not have much time to study individual houses or wander the Garden District.
If the city tour is your main reason for booking, this is where the package earns much of its price. You see neighborhoods that are not immediately around the French Quarter, and you do it without figuring out streetcar transfers or parking.
The Mississippi River cruise and live jazz

The riverboat portion lasts about two hours. You can sit inside or head to the outer deck for open views of the New Orleans shoreline. Live jazz plays during the cruise, with seasonal scheduling noted for some departures, and a steam calliope concert is offered daily.
The mood is slower than the coach tour. I like this part as a way to end the day, especially after several brief stops. You can listen to the music, watch the river, and let the city pass at a gentle pace instead of trying to absorb another museum or neighborhood.
The captain narrates sights along one of the world’s busiest ports. You also can tour the historic steam engine room and see how steam drives the engines, turns the paddlewheel, and powers the calliope. That mechanical detail gives the cruise more substance than a simple sightseeing ride.
The cruise passes Chalmette Battlefield, linked to the Battle of New Orleans, where Jean Lafitte and his buccaneers joined Andrew Jackson against the British. The views are not all postcard scenery. You see a working river and port, which is part of New Orleans’ identity and economy.
Natchez or the City of New Orleans?

The advertised vessel is the Steamboat Natchez, but it may be unavailable during Coast Guard inspections, maintenance, or another scheduled use. In that case, the newly renovated Riverboat City of New Orleans operates the cruise.
This substitution gives you essentially the same type of outing: a leisurely two-hour paddlewheel cruise with jazz, drinks, river views, and access to a renovated riverboat. Still, some people book specifically to sail on the Natchez, so this is worth understanding before you pay.
One particularly useful scheduling detail is that the boat’s side matters for views. If you sit on one side, some sights may be easier to see than others. You can move around if space permits, and the outside deck offers the least obstructed views, though weather can change the comfort level quickly.
The boats are casual, non-smoking vessels. Bars are available on all three decks, with beer, wine, and specialty drinks for adults 21 and older. Restrooms are available, but access to the top and bottom decks requires stairs. The main deck is accessible, though the restroom stalls are not wide enough for a wheelchair.
Should you add the lunch buffet?

Lunch is optional and costs extra. The listed buffet includes Southern fried fish, red beans and rice with andouille sausage, roast beef debris and gravy over mashed potatoes, vegetarian pasta salad, vegetables, coleslaw, fresh fruit, French bread, and Natchez bread pudding with white chocolate sauce. Coffee and tea come with the lunch.
The menu gives you a broad taste of Louisiana comfort food, but it is not ideal for every appetite. The fish and red beans are central choices, and children or picky eaters may prefer the snack bar, which has hot dogs. Ask clearly how to buy the buffet when you board. One problem reported during the experience was confusion about where and when to purchase it.
At $13.50 per adult, the buffet can be a fair add-on if you want to eat while cruising. I would not book the package assuming lunch is included. Treat the meal as optional, and consider bringing a plan for food if the buffet is unavailable.
The $88 price and who gets the most value
At $88 per person, the package is strongest for first-time visitors with one full day available. You receive a three-hour narrated coach tour, a two-hour paddlewheel cruise, and a beignet stop, all tied together by one departure point.
The value is not only the number of sights. You avoid separate transport costs and the time needed to reach City Park, the Garden District, Audubon Park, and the river dock. Several people have found the city portion alone worth the price, with the cruise adding a pleasant second experience.
The tradeoff is depth. You will not explore the French Quarter street by street, spend long inside museums, or take a full Garden District walking tour. If you already know New Orleans well, you may prefer separate, slower visits to a few neighborhoods.
A small group of up to 25 people helps keep the outing manageable. Even so, you need to follow the schedule closely. The cemetery stop, Jackson Square, and City Park pauses are short, and delays from traffic, special events, or road closures can affect the return point.
Practical advice before you go
Wear comfortable shoes. The walking portions may include uneven sidewalks and streets, and even short stops become tiring in hot weather.
Arrive at the Toulouse Street departure point with time to spare. The office is close to downtown hotels, but driving through the French Quarter is less convenient than walking. If you need parking, public lots are available on Decatur Street. The closest listed lot is Jax Lot P401 at 500 Decatur Street.
If you need a wheelchair-accessible vehicle for the coach, request it in advance. The city tour can accommodate wheelchair users with notice. Only ADA service animals are allowed on the coach and boat.
Bring sunscreen, water, and a light layer. The river can feel cooler and windier than the city streets, while the coach and sunny outdoor stops create their own temperature changes. If you want to sit outside on the boat, having a flexible plan helps.
Also check your email before leaving for the tour. The operator may cancel or change a departure because of weather, low enrollment, maintenance, or vessel inspections. Free cancellation is available up to 24 hours before the start time, but changes or cancellations inside that window are not refundable.
Who should book this New Orleans tour?
I recommend it most for first-time visitors, families, couples, and anyone who wants a broad introduction without arranging several separate outings. It also suits you if you enjoy history explained by a lively guide more than independent sightseeing.
The city tour has the biggest educational payoff. Guides such as Harris and Robert have been praised for clear storytelling and personal attention, and strong drivers help the long coach section feel safe and easy.
The cruise is the relaxing bonus. Live jazz, the paddlewheel, the calliope, and the views toward the port and Chalmette make it a pleasant finish, though it may feel less exciting if you prefer active sightseeing.
Should you book it?
Book this combination if you want to see a lot of New Orleans in one day and value a good guide, easy transportation, and a classic river experience. Choose the city tour first if you can, then use the cruise as a slower second act.
Skip it if you want deep museum visits, long neighborhood walks, or complete control over your schedule. At $88, the package is a sensible introduction, not a substitute for exploring the French Quarter, Garden District, and City Park on foot later.
FAQ
Where does the tour begin?
It begins at the Gray Line Lighthouse Ticket Office at 400 Toulouse Street, beside the Steamboat Natchez dock in the French Quarter.
How long does the full experience last?
The experience lasts about six hours and 30 minutes, including the city coach tour and the two-hour river cruise.
Can I take the city tour and cruise in either order?
Yes. Available schedules include a city tour followed by the cruise, or the cruise followed by the city tour. Check your booked departure time carefully.
Is lunch included?
No. The buffet is optional and costs extra, subject to availability. Refreshments and souvenirs are also available for purchase on the boat.
Are beignets included?
No. The tour stops at Cafe du Monde, but beignets and drinks are your own expense. The City Park location is listed as cash only.
Will I definitely sail on the Steamboat Natchez?
Not always. During inspections, maintenance, or other periods when Natchez is unavailable, the newly renovated Riverboat City of New Orleans may operate the cruise.
Is the tour wheelchair accessible?
The city tour is accessible if you give advance notice so an appropriate vehicle can be arranged. The main deck of the boat is accessible, but the upper and lower decks require stairs, and the restroom stalls are not wide enough for a wheelchair.
What is the cancellation policy?
You can cancel at least 24 hours before the local start time for a full refund. Cancellations or changes made less than 24 hours in advance are not accepted for a refund. Weather or minimum-enrollment cancellations may result in another date or a full refund.
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