Reviewed · SKIP THE LINE
NYC: Empire State Building Express Tickets – Skip the Line
The real appeal here is simple: you get above Midtown quickly, then look out across New York from one of its most famous rooftops. The 86th Floor Observatory gives you open-air, 360-degree views, while the optional 102nd floor adds enclosed windows and a higher viewpoint.
I like the clear red-carpet route, which can cut through several lines, and I like that the museum galleries give the building some character before you reach the elevators. The drawback is price: at $92 per person, Express admission can feel wasteful during quiet periods, and bad weather can ruin the view without a partial refund.
In This Review
- Key points to know before you book
- What the $92 ticket actually buys you
- Finding the red carpet at 20 West 34th Street
- The museum comes before the elevators
- The 86th Floor gives you the classic New York view
- The 102nd Floor is enclosed, higher, and calmer
- Daylight, sunset, or nighttime?
- How smooth is the Express route?
- Families get more than a photo stop
- Photos, comfort, and small practical details
- Who should pay for Express admission?
- Should you book the Empire State Building Express ticket?
- FAQ
- Where is the entrance for the Express ticket?
- How many times do I scan the barcode?
- What does the standard ticket include?
- Is access to the 102nd floor included?
- Is the Empire State Building wheelchair accessible?
- Can I cancel the booking?
Key points to know before you book

- The red carpet skips several queues: Keep your barcode ready and scan it four times as you move through the building.
- The 86th floor is the main event: You get open-air views toward Central Park, the Statue of Liberty, Brooklyn, and beyond.
- The 102nd floor is worth considering: Floor-to-ceiling windows give you a higher, enclosed view, with sightlines reaching up to six states.
- The museum is more than a waiting room: Displays cover construction, engineering, sustainability, pop culture, and the building’s movie career.
- Timing affects the value: Express tickets make the most sense during busy daytime periods, not necessarily late at night or very early in the day.
- Pack for the rooftop: The 86th floor can be cold and windy, even when Midtown feels comfortable.
What the $92 ticket actually buys you

This is not a guided walking tour. It is an expedited entry ticket to the Empire State Building Observatory, with access to the building’s exhibitions and viewing areas. The standard experience includes the 86th Floor Observatory, interactive galleries, a two-story architectural model, the Art Deco Fifth Avenue Lobby, and a downloadable multimedia app with audio in nine languages.
The $92 price includes booking fees and sales tax, which makes it easier to compare with cheaper general admission options. The important question is not simply Is the Empire State Building worth seeing? It is How much is saving time worth to you?
If you have only a short stay in New York, Express entry can be a smart buy. There may be an outdoor queue, then more lines inside for security, ticket checks, elevators, and the return journey. Several visitors reached the 86th floor in about 10 minutes with Express access, while others found the regular route quiet enough that the upgrade had little benefit.
I would pay for it during a crowded afternoon, around sunset, on a holiday, or when your schedule is tight. I would think twice for a late-night visit, an early visit, or a day when the building is visibly quiet. One late evening had only about 20 people waiting, making the premium hard to justify.
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Finding the red carpet at 20 West 34th Street

Enter through the Observatory Entrance at 20 West 34th Street, between Fifth and Sixth Avenues. This detail matters because the Empire State Building occupies a full city block, and the wrong entrance can cost you time before the experience even begins.
Inside, look for the Express Entry route marked by red-carpet flooring just before the Will Call Desk. Scan your barcoded ticket at the turnstile, then keep following the red carpet and the Express signs. You will need to scan the barcode four times on the way up, so save it somewhere easy to reach on your phone.
The route is generally well organized, and staff are available to point you in the right direction. Signage can still feel less clear than it should, especially when regular and Express paths meet. Follow the red carpet rather than simply joining the first queue you see.
There is airport-style security for everyone. Avoid glass items, sports equipment, marking tools such as paint or markers, and packages or luggage. Do not put a favorite hat or loose item at risk by bringing it if you do not need it. Security areas can get crowded, and lost belongings may not be recovered.
The museum comes before the elevators

The first part of the visit explains why this skyscraper matters. Displays cover the building’s construction, engineering, sustainability work, celebrity appearances, and place in popular culture. The King Kong section is especially effective for children, while the film references, including King Kong and Elf, give adults a familiar way into the story.
A two-story architectural model helps you understand the building’s shape before you look at New York from above. The exhibits also make the elevator journey feel less like a simple ride to a high floor and more like a short visit to an important piece of city history.
You have a choice in how you handle this section. The Express route can bypass the museum on the way up, allowing you to reach the observatory very fast. You can then see the displays on the way down, or you can visit them first and walk back through part of the crowd to reach the Express path.
I prefer seeing the museum first. Once you know how the Empire State Building was designed and built, the height feels more meaningful. The tradeoff is time and a little backtracking. If your priority is reaching the view before sunset, take the fast route up and save the galleries for later.
The 86th Floor gives you the classic New York view

The 86th Floor Observatory is the heart of the experience. Its open-air viewing area lets you look in every direction across Manhattan and toward the surrounding boroughs. From here, you can pick out Central Park, Fifth Avenue, Times Square, the Statue of Liberty, Brooklyn Bridge, Little Italy, and the streets stretching far beyond Midtown.
The fixed binoculars are useful if you already know what you want to find. They help you pick out distant landmarks, though you will get more from them if you take a moment to orient yourself first. The open-air setting also gives photographs a sense of height that glass-covered decks can lack.
The price of that open-air feeling is exposure. The rooftop can be windy and cold, so bring an extra layer even if the weather at street level seems mild. This is especially important in winter and after sunset. The 86th floor is also the place where rain and cloud cover cause the most trouble.
On a clear day, the view can stretch across a huge portion of the city. On a rainy night, you may see only brief glimpses when the clouds break. The attraction does not offer partial compensation if weather blocks the view, so check the forecast before choosing a nonrefundable date. The cancellation terms allow a full refund if you cancel at least 24 hours ahead, which gives you some room to adjust.
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The 102nd Floor is enclosed, higher, and calmer
The 102nd Floor Observatory is available only with the upgraded option, so check exactly what your ticket includes before booking. It is enclosed and fitted with floor-to-ceiling windows, giving you a higher view without the wind that hits the 86th floor.
The extra height changes the perspective. Manhattan looks more like a carefully arranged city plan, and distant parts of New York become easier to place. On a clear day, sightlines can reach as far as six states. That does not mean every visit will show six states, since weather and haze control how much you can see, but the potential is impressive.
I consider the 102nd floor the better reason to pay for an upgrade than the general sense of VIP treatment. The Express lane saves time, but the upper observatory gives you something physically different. It is also a useful retreat if the 86th floor feels too cold.
Some visitors found the 102nd floor breathtaking, while one complaint concerned the limited number of elevators on the return journey. If the downward queue is long, you may be directed back to the 86th floor, where more elevators serve the lobby. The efficient option is not always the most direct one.
Daylight, sunset, or nighttime?

A timed visit can give you a very different experience depending on the hour. Daytime is best for identifying neighborhoods and distant landmarks. You can trace Fifth Avenue, locate Central Park, and use the binoculars while the streets below are easy to read.
A late-afternoon booking offers the chance to see the city in changing light. One successful 4:15 p.m. visit included full daylight and total darkness, allowing time to pick out landmarks first and then watch the city lights appear. This is a good choice if you want two moods in one visit, but sunset slots are also likely to be popular.
After dark, the city becomes a field of lights, and the Empire State Building itself feels especially connected to New York’s movie image. The downside is that dark skies do not help much when rain or low clouds are present. Clear weather matters more than the exact hour.
The advice to visit roughly two hours after opening time is useful if you want a better chance of avoiding the worst crowds. Still, crowd levels vary. Early morning and late evening can be quiet, which makes Express admission less valuable. If you are visiting at a busy time, the ability to pass directly through queues can protect a tight sightseeing plan.
How smooth is the Express route?

The system is designed around repeated barcode checks, separate lanes, and staff directing you toward the elevators. When it is busy, the difference is obvious. You can move past the regular queues and reach the upper floors much sooner, then use the Express route again when returning.
That second benefit matters. Many people think only about getting up, but the return queue can also eat into your day. Several visitors found the Express route especially helpful because they were escorted or directed straight through to the elevators.
The system is not perfect. One person arrived when there was no line and found that nobody was available to scan the Express ticket. Another had a QR code stop working. Keep every barcode accessible, check that your phone is charged, and ask staff for help immediately if a scan fails.
The staff are one of the stronger parts of the operation. Many visitors found them friendly, attentive, and quick to give directions. The process may feel a little awkward when you walk past people waiting in the standard line, but that is the service you are paying for.
Families get more than a photo stop

Children may not care about engineering diagrams, but the King Kong material gives them a clear hook. The building’s appearance in films such as Elf adds another familiar reference point, and the elevator ride plus high views make the visit easy to understand as an outing.
Adults get more from the construction displays, architectural model, sustainability information, and city views. That mix is useful for a family because nobody has to spend the entire visit staring at the same type of exhibit.
The attraction is wheelchair accessible and fully ADA compliant. Motorized and non-motorized wheelchairs are permitted, as are service dogs. Children under six enter free, which can soften the cost for families, though older children pay the listed per-person price.
The multimedia app is included and offers audio in nine languages. Download it before you need it, then bring headphones if your family wants to listen without disturbing other people. Free WiFi is available in the building, and an air purification system regulates air quality.
Photos, comfort, and small practical details

The Empire State Building is one of New York’s most photographed landmarks for good reason. The observation areas provide plenty of chances for skyline pictures, city details, and family shots with a famous setting behind you.
The 86th floor is better for an open-air photograph, but bright sun, wind, rain, and reflections can affect results. The 102nd floor is more comfortable in rough weather, and its large windows make it easier to stay warm while taking your time.
Do not assume every paid photo opportunity will be worthwhile. Some visitors found the offered photographs disappointing, while the souvenir shop received a warmer response. You can take your own pictures throughout the observation areas, so do not feel pressured to buy an additional package.
The Art Deco Fifth Avenue Lobby is included and gives you a polished final look at the building from street level. It is a short stop, but it completes the visit well. You get the view from above, then a reminder of the original design language below.
Who should pay for Express admission?
I would recommend this ticket to you if your New York schedule is packed, if you are visiting during a busy period, or if you want the 102nd floor. It is also a strong fit for families who would rather spend time seeing the city than waiting in several queues.
It is less compelling if you can visit early, late, or on a quiet weekday. Several people paid the premium and then found no meaningful line to skip. At $92, that is a real concern, not a minor quibble.
Weather should guide your decision too. A clear forecast makes the ticket easier to justify. Rain, low clouds, or heavy haze can leave you with a costly museum visit and only short glimpses of the skyline. If you have flexibility, check the forecast and use the cancellation option before the 24-hour cutoff.
Should you book the Empire State Building Express ticket?
Book it if saving time matters, especially for a daytime or sunset visit, and choose the 102nd floor if you want the most complete version of the experience. The combination of a famous open-air deck, a higher enclosed observatory, and well-designed exhibits gives you more than a quick elevator ride and a photo.
Skip the Express upgrade if your visit is late at night, very early, or otherwise quiet. You may still want to see the Empire State Building, but regular admission could offer better value. My practical choice would be Express plus the 102nd floor on a clear, busy day, and standard admission when the building has plenty of space.
FAQ
Where is the entrance for the Express ticket?
Use the Observatory Entrance at 20 West 34th Street, between Fifth and Sixth Avenues. Inside, follow the red-carpet flooring to the Express Entry area just before the Will Call Desk.
How many times do I scan the barcode?
Keep your barcoded ticket ready because you need to scan it four times on the way to the top. Follow the Express Lanes marked by the red carpet each time.
What does the standard ticket include?
The ticket includes the 86th Floor Observatory, interactive galleries, a two-story architectural model, the Art Deco Fifth Avenue Lobby, the multimedia app, and building WiFi.
Is access to the 102nd floor included?
Access to the 102nd Floor Observatory depends on the option you select. The upgraded observatory has floor-to-ceiling windows and views that can reach up to six states.
Is the Empire State Building wheelchair accessible?
Yes. The building is fully ADA compliant and wheelchair accessible. Motorized and non-motorized wheelchairs, as well as service dogs, are permitted.
Can I cancel the booking?
You can cancel up to 24 hours in advance for a full refund. A reserve-now, pay-later option is also available, so you do not have to pay at the time of booking.
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