Reviewed · NEW YORK CITY TOURS
Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus
New York is easier to grasp from the top deck of a bus. You can look from Times Square to the Empire State Building, cross the southern end of Manhattan, and reach Upper Fifth Avenue without wrestling with the subway map on your first morning. The full loop takes about 90 minutes, though traffic and seasonal schedules can stretch that.
I like the freedom to hop off at the sights that catch your eye, and I like how quickly the ride gives you a feel for several very different parts of Manhattan. The main caution is service frequency: buses are scheduled about once an hour on both routes, not every 15 or 30 minutes, and weather or street closures can cause more delay.
In This Review
- Key points to know before boarding
- What this New York bus tour is really good at
- Choosing between 24, 48, and 72 hours
- Downtown Red Route: from Times Square to Lower Manhattan
- Uptown Blue Route: Fifth Avenue and Central Park
- Audio commentary, staff, and the feel of the ride
- Timing, traffic, and weather
- Who should book it, and who should skip it
- Small details that make the day easier
- Should you book Big Bus NYC?
- FAQ
- How long does a complete Big Bus NYC loop take?
- How often does a bus arrive?
- Where can I redeem my ticket?
- What does the 24-hour ticket include?
- What does the 48-hour ticket include?
- What does the 72-hour ticket include?
- Must multi-day tickets be used on consecutive days?
- Can I track the bus?
- Is the bus wheelchair accessible?
- Can I bring luggage, food, or pets?
Key points to know before boarding

- The full Red or Blue loop takes about 90 minutes, so plan around traffic rather than a fixed timetable.
- The 24-hour ticket covers Downtown only, while 48-hour access adds Uptown and 72-hour access adds Brooklyn tours and four self-guided walking tours.
- The Statue of Liberty and Brooklyn Bridge stops are nearby access points, not viewpoints at the monuments themselves.
- The Big Bus app offers live tracking, route information, and stop details, but you may still need the website for exact stop addresses and photos.
- Recorded commentary is standard, with occasional live narration from especially helpful staff members such as Santana or Ms. Copeland.
- Cold weather matters: the upper deck is open, buses may not be heated, and poor weather can cancel service.
What this New York bus tour is really good at
This is first and foremost a city-orientation tool. It is not a deep tour of every neighborhood, and it will not replace time on foot at the Metropolitan Museum of Art, the World Trade Center, or the Brooklyn Bridge. What it does well is show you the shape of Manhattan and help you decide where to spend your limited sightseeing time.
The route links major sights that are spread across a long island. You can ride past Midtown, Lower Manhattan, the Hudson River waterfront, Central Park, and Fifth Avenue without changing trains or checking several subway lines. For a first visit, that broad view can be worth more than a long list of minor facts.
You can use your ticket in a smart way. Ride much of the Downtown loop first to get your bearings, then get off in one or two areas that interest you. On a second day, use the Uptown loop for Fifth Avenue and Central Park. The 72-hour ticket makes the most sense if you want Brooklyn and the walking tours too.
The listed price is $44 per person, though the final cost depends on the ticket length and option you choose. At that price, the tour offers value when you use it for transportation between several sightseeing areas as well as for the commentary. It is less attractive if you only want one short ride, or if you plan to use the bus once and rely on the subway afterward.
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Choosing between 24, 48, and 72 hours

The 24-hour Downtown ticket is the basic option. It focuses on Lower and Midtown Manhattan, including Times Square, the Empire State Building, SoHo, Chinatown, Wall Street, the World Trade Center, Hudson Yards, and the Hudson River piers.
That option works for a short visit or a first-day overview. Keep in mind that the ticket is valid for 24 hours, not simply until the end of the calendar day. You should confirm the activation rules when boarding, since tickets may be activated in the Big Bus app or with staff.
The 48-hour ticket adds both Downtown and Uptown loops. This is the better choice for most people who have a full weekend in New York. You can spend one day exploring the southern loop and another day reaching the Metropolitan Museum of Art, Central Park Zoo, Columbus Circle, Carnegie Hall, and Rockefeller Center.
The 72-hour ticket adds Brooklyn tours and four digital self-guided walking tours. Choose it only if you expect to use those extras. A longer ticket is not automatically better if your schedule is packed with museums, shows, and restaurant reservations.
All multi-day tickets must be used on consecutive days. That is important if you plan to spread sightseeing across several separate dates.
Downtown Red Route: from Times Square to Lower Manhattan

The Downtown route begins near M&M’s New York on Seventh Avenue and West 48th Street. This is close to Times Square, so it is an easy starting area, but it is also crowded and full of competing sightseeing bus staff. Have your voucher ready and check the bus color before boarding.
The next stop is Times Square at West 42nd Street and Broadway. This is the classic New York scene of giant screens, theaters, crowds, and constant noise. Get off here if you want Broadway theaters or the main Times Square experience. If you only want a look, stay on the bus and save your walking time.
The Empire State Building stop is at Fifth Avenue and West 32nd Street, beside Koreatown. This is a practical stop for the Empire State Building, department stores, and Korean restaurants. It is not a substitute for a timed observation-deck ticket, so arrange that separately if you want to go up.
The Flatiron District stop is at Fifth Avenue and West 23rd Street. The Flatiron Building itself is the obvious landmark, while the neighborhood gives you a change from Midtown’s tall towers. This is a good place to get off for a shorter walk, though the bus stop can be difficult to identify if you do not use the exact address in the app or on the website.
SoHo comes next at West Broadway and Spring Street, in front of the Nike store. This puts you near cast-iron buildings, shops, galleries, and side streets worth exploring on foot. The bus gives you a useful arrival point, but the neighborhood makes sense only after you leave the bus and walk.
The Chinatown and Little Italy stop is at 100 Lafayette Street, near Walker Street. This is another strong hop-off point. You can walk between Chinatown and Little Italy, then continue toward nearby neighborhoods. Allow extra time here because the stop is a transport point, not a guided walking tour.
The Brooklyn Bridge stop is at Park Row and Beekman Street. It is useful for reaching the Manhattan side of the bridge, but do not expect the bus to place you beside the bridge’s most famous photo spot. You will need to walk from the stop, and the exact route matters.
Wall Street is served near Wall Street and the Statue of Liberty route area. Trinity Church, at Trinity Place and Cedar Street, is listed as the Statue of Liberty stop. That wording can create false expectations: you are not being taken to Liberty Island, and you may not even have a clear view of the statue from the bus.
The World Trade Center stop is at Church Street and Vesey Street, across from the post office. This is the useful stop for the 9/11 Memorial area, the Oculus, and Lower Manhattan’s modern center. Expect crowds and street changes around this part of the city, so check the live map before returning to the bus.
The route then heads north along the west side of Manhattan. Pier 57 is at 11th Avenue between West 15th and West 16th Streets, across from the pier and in front of the NBC building. Hudson Yards follows at 12th Avenue and West 30th Street. These stops show the newer Hudson River side of the city and connect you with very different parts of Manhattan than the historic Downtown loop.
The Midtown Circle Line stop is at 12th Avenue and West 40th Street, opposite Pier 81. This is a useful location if you have a separate sightseeing cruise planned, but the cruise is not included in the standard bus ticket.
Uptown Blue Route: Fifth Avenue and Central Park

The Uptown loop begins near the Hope Sculpture at Seventh Avenue and West 53rd Street. It then returns to Times Square at West 42nd Street, in front of the Knickerbocker Hotel. These Midtown stops overlap with the Downtown route, which can be helpful when changing loops.
Rockefeller Center is at West 49th Street and Fifth Avenue, in front of Michael Kors. Get off for the plaza, Radio City area, shops, and observation deck access. The bus makes this easy to combine with Times Square, though street traffic can make a short distance take longer than you expect.
The Metropolitan Museum of Art stop is at Fifth Avenue and East 83rd Street, outside the museum near 83rd Street. This is one of the strongest reasons to select the 48-hour ticket. The museum itself needs several hours, so do not plan to hop off, visit fully, and catch the next bus on a tight schedule.
The Central Park Zoo stop is at Fifth Avenue and East 66th Street, opposite 845 Fifth Avenue. It gives you access to the zoo and the southeastern edge of Central Park. Columbus Circle follows at the southwest corner of Central Park, next to the main monument. From there, you can reach the park, nearby shops, and the area around the Lincoln Center side of Midtown.
The final listed Uptown stop is Carnegie Hall at Seventh Avenue and West 57th Street, in front of Trattoria Dell’Arte. This is convenient for Carnegie Hall and the surrounding theater district. The Uptown loop is especially useful when you want to cover Fifth Avenue without a long uphill or cross-town walk.
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Audio commentary, staff, and the feel of the ride

The standard experience uses recorded audio commentary and headphones. The narration gives basic city facts and helps identify major sights, but it does not always match the building or street directly beside you. On some buses, the audio equipment may not work well, the volume may be low, or headphones may run out.
Bring your own patience and listen for stop information. Drivers do not always announce every stop clearly, so use the commentary, the app, and the exact stop list together. If you need to get off somewhere important, tell a staff member before departure and watch the route.
The best rides can feel more personal. Santana is singled out for adding tips about what to do and pointing out sights in a lively way. Ms. Copeland is also praised for combining driving with narration and making a winter ride memorable. Those stronger interactions are a welcome bonus, but you should book this expecting audio rather than a live guide.
Staff quality can vary. Some people are helpful with boarding and directions, while others may be abrupt or unclear. New York’s competing bus companies also use staff on the same sidewalks, which can make the correct stop hard to spot. Keep your voucher accessible and ask specifically for the Big Bus red or blue route.
Timing, traffic, and weather

The published frequency is approximately one bus per hour on both the Downtown Red and Uptown Blue routes. Actual waits can be longer because of traffic, street closures, vehicle changes, and weather. A 90-minute loop is an estimate, not a promise.
Do not use this bus as your only transport to an airport, dinner reservation, or timed theater entry. It is sightseeing transport, and Manhattan traffic can punish a tight schedule. If you hop off at a major stop, note the return location before walking away.
The open top is the main attraction and the main weakness. On a clear day, you get broad views and a better sense of the city’s height and street pattern. On a freezing day, the upper deck can still be enjoyable if you dress warmly, but buses may not be heated, and poor weather can cancel service.
If weather causes cancellation, you are offered another date or a full refund. For a regular cancellation, you must cancel at least 24 hours before the start time for a full refund. Within 24 hours, no refund is provided.
Who should book it, and who should skip it

I would recommend this to a first-time New York visitor who wants a quick city overview, families who want to reduce walking, and anyone with only a weekend to divide between major districts. It is also useful if you are traveling with someone who finds the subway tiring or confusing.
It suits people who can stay flexible. You need to accept that a bus may arrive late, a stop may shift because of street closures, or a full loop may take longer than planned.
I would skip it if you already know Manhattan well, prefer fast public transportation, or want a detailed live guide. The subway is cheaper and often quicker. A walking tour is better for local detail. A harbor cruise is better for the Statue of Liberty and skyline views.
Small details that make the day easier

Redeem your paper or mobile voucher at any listed stop. You do not need to visit one central ticket office. Still, the exact boarding points are not always obvious, so use the app’s live tracking and confirm the street address before you set out.
The app can show buses in real time, but its stop information may not feel simple to use. The full website includes addresses and photos that can help you find a pole or curbside boarding point. Download or open the app before standing in the cold.
No luggage is allowed onboard. Food and alcohol are not permitted, though non-alcoholic drinks in screw-top bottles are allowed. Pets cannot ride, except ADA service animals.
Wheelchair-accessible buses with lifts are available, with lifts that can accommodate up to 650 pounds. Note the accessibility requirement at checkout so the operator can arrange the right vehicle.
Should you book Big Bus NYC?
Book it if your goal is to see a lot of Manhattan quickly, learn the basic layout, and choose your own hop-off stops. The 48-hour ticket is the strongest option for a typical weekend because it adds Uptown without forcing you to rush.
Choose 72 hours only when Brooklyn tours and the four self-guided walks fit your plans. Choose 24 hours for a compact Downtown introduction.
The honest tradeoff is convenience versus certainty. You get a memorable open-top view, broad coverage, and useful orientation, but service can be slow, stops can be confusing, and recorded narration is less engaging than a good live guide. Check the weather and route status on the day, keep a subway or taxi backup, and you’ll be using the bus for what it does best: giving you a wide first look at New York.
FAQ
How long does a complete Big Bus NYC loop take?
A full rotation on either the Downtown Red or Uptown Blue route takes approximately 90 minutes. Traffic and seasonal schedules can change the actual time.
How often does a bus arrive?
Buses arrive approximately every hour on both the Downtown and Uptown routes. Traffic and street conditions can cause delays.
Where can I redeem my ticket?
You can show a paper or mobile voucher to staff at any listed stop along the route. You do not need to go to a central redemption point.
What does the 24-hour ticket include?
The 24-hour option provides unlimited hop-on hop-off access to the Downtown route during the ticket’s validity.
What does the 48-hour ticket include?
The 48-hour option adds access to both the Downtown and Uptown loops.
What does the 72-hour ticket include?
The 72-hour option includes the Downtown and Uptown loops, Brooklyn tours, and four digital self-guided walking tours.
Must multi-day tickets be used on consecutive days?
Yes. Tickets covering multiple days must be used on consecutive days.
Can I track the bus?
Yes. Live bus tracking is available through the Big Bus app. The app also provides route and stop information.
Is the bus wheelchair accessible?
Yes. Wheelchair-accessible vehicles with lifts are available. The lifts can accommodate up to 650 pounds, and you should note your accessibility needs at checkout.
Can I bring luggage, food, or pets?
Luggage is not permitted. Food and alcohol are not allowed, but non-alcoholic drinks in screw-top bottles are permitted. Pets are not allowed, except ADA service animals.
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